BPC has launched its first Omni-Channel Contact Center System on 31st December, 2021. The project was developed in collaboration with Zealous Systems Pvt. Ltd. The Omni-Channel Contact Center System implemented is the Sinch SAP Contact Center System. This system enables customers to interact with the customer care agents through multiple channels, such as phone, chat and social media platforms. Today, with the Go Live of the system, our agents are using all the call facilities of Sinch Contact Center system. The integration of the call center system with Messenger, WhatsApp and BPC website chat box is under validation.
With the launch of the system, it marks the achievement of all the majors targets for 2021. And we hope for another successful year ahead.
Happy New Year!
On the 30th December, 2021, BPC was awarded with the first GNH of Business Certificate by the Center for Bhutan and GNH Studies (CBS). The certificate indicates that the company’s business processes are in line with the GNH values and It is a testament to its vision & mission in serving the nation. The CEO in his acceptance speech said that BPC shall work even harder to fulfill its mandates in line with the GNH values.
The award ceremony was graced by Hon’ble Prime Minister Dr. Lotey Tshering. In attendance were former Prime Minister, Dasho Tshering Tobgay, Cabinet Director and BPC Management. Along with Bhutan Power Corporation Limited, Bank of Bhutan and Bhutan Telecom Ltd. also received the certificate.
BPC would like to announce that the selected candidates announced via letter number BPC/HRA/HRMD-01/2021/1883 dated November 26, 2021 have withdrawn from the post. Hence, the next candidate from the standby list and an additional candidate is selected for the said post. For details download the link below:
Selected candidates are requested to report to BPC Head Office on 2nd December, 2021 at 9:30 AM for placement.
In continuation to the earlier announcement, BPC is pleased to select one more additional candidate for the post of Driver based on merit. For details, download the link below:
The candidate is requested to report at BPC Head Office on 2nd December, 2021 at 9:30 AM.