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Privacy Policy

Privacy Policy

General Information

myBPC App is the property of Bhutan Power Corporation Limited (BPCL). The app is free to use for all the citizens of Bhutan.

What personal information do we collect?

Personal information collected by myBPC App is limited to what is on held in public records. No part of the information collected will be shared or used for profit.

What permissions do we ask and why?

Storage: This permission allows myBPC app to access device’s storage mainly the gallery for selecting image to upload when required.

How does the app work?

Users can download myBPC App from Google Play Store for Android devices or Apple’s App store for iOS devices. Users can use this app for safety measure of electricity and SMR and customer centric portal there are all related services provided by BPCL.

How do we use your information?

Information (such as user consumer number) will be used to verify your identity and contact if necessary. We do not share our data with any third-parties unless governed by the Law of the Kingdom of Bhutan.


Any personal details of the users that the app may collect will NOT be made public.

You can uninstall this app if you don’t find it helpful.

Dispute Resolution

Any disputes or claims arising from using the services will be settled through alternative dispute resolution in accordance with the Alternative Dispute Resolution Act of Bhutan 2013.