Waiver of late payment surcharge to LV customers
We are pleased to inform all our valued customers that the BPC Management and Board has approved the waiver of late payment surcharge to all low voltage (LV) customers for the lockdown period and also for the electricity bills prepared on average consumption basis but not delivered.
Therefore, electricity bills of all LV customer with due date falling within the lockdown period and electricity bills prepared on average consumption basis but not been delivered shall be considered for the waiver of late payment surcharge as follows:
- Bills already cleared: If customer has already paid the electricity bills with penalty amount, the penalty amount so paid shall be credited in the future bills.
- Bills not cleared: If customer has not paid the electricity bills,the current bill shall be corrected and the customer shall pay the corrected bill within the due date to avoid further penalty.