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Author: Tashi Dema

Go-Live of BPC Customer Centricity System

Tashi Dema General

Mr. Sonam Tobjey, the Chief Executive Officer of BPC, declared the Go-Live of BPC Customer Centricity System today (April 3, 2023). The Go-Live ceremony was joined by the BPC Management and project team, Thimphu TechPark Ltd (TTPL) and DrukSmart Pvt Ltd. TTPL in collaboration with DrukSmart implemented the development of Customer Centricity Project.

BPC way back in 2010 implemented SAP ISU (Industry Specific Solution for Utilities) on a Meter Centric model which currently is used for electricity billing and collection system integrated with SAP financials, smart billing system, automatic meter reading, ePayment and online utility payments.

However, the Meter Centric model system has some inherent problems related to same customer and his address repeated as multiple customer ID (BP – Business Partner) for each meter; the billing and customer communication issued to meter instead of the actual customer responsible for electricity consumption; and non-identification of owners and tenants for customers in the system.

The Customer Centric Project is to make the shift from a Meter Centric world to a Customer Centric solution focusing on serving the actual customers who use electricity services, and the right customer is held financially responsible and accountable for all future power consumptions.

BPC urge every customer to kindly register themselves in the Customer Centric (CC) Portal (link available in the BPC website) to move from Meter Centric to Customer Centric, and avail other additional features.


Tashi Dema Tender Tags:

Bid No. BPC/TOMS/Jling/Civil/2023-01

Letter of intent for Bid No: BPC/TOMS/Jling/Civil/2023 dated 17th February 2023 for execution of ” Construction of RRM wall at Tower Loc.# JG-1-016 in 400 kV Transmission Line above Phulari and Re-alignment of existing BPC drinking water Pipeline inside Jigmeling Industrial Park, Sarpang ” under TOMS, Jigmeling, Sarpang.

Download the letter of intent from following:


Tashi Dema Tender

The Procurement Division (PD), Bhutan Power Corporation Limited (BPC), Thimphu, invites eligible bidders to submit e-bids through e-procurement system ( for the following tender:

Sl. No.Tender No. & DateTender NameDate for saleDate for Submission of bidsDate of opening of bids
1BPC/PD/Electrical Materials/2023/07 dated March 25, 2023Supply and Delivery of Electrical Line & Substation Materials and other AccessoriesFrom 25.03.2023 to 25.04.202325.04.2023, Tuesday (14:30 Hrs)25.04.2023, Tuesday (15:00 Hrs)

Interested eligible bidders may kindly visit the website for vendor registration and to submit the bid online. The user manual for vendor registration and bidding process is available on the website


Tashi Dema Tender Tags:


Bhutan Power Corporation Limited would like to invite Sealed bids from eligible Small Class (W3) Bhutanese Contractors registered with Construction Development Board (CDB) having valid trade license and CDB certificate for the following work:

a)Bids for
Construction of micro-store shed at ESD, Pemagatshel.
(Estimated Cost: As stipulated in BDS)
b)Bid security As stipulated in BDS
c)Cost of bid documentNu. 1000.00 (Non-refundable)
d)Date of sale25.03.2023 – 10.04.2023
e)Date of submission11.04.2023 (On or before 12:00 hours)
f)Date of opening11.04.2023 (14:30 hours)
g)Venue for openingBPC Conference Hall, Thimphu

Interested bidders may purchase the complete set of bidding documents from the Contracts Management Section (CMS), BPC Head Office, Thimphu, upon submission of written application along with copies of valid trade license, CDB registration certificate and Tax clearance certificate to Senior Manager, CMS, BPC, Thimphu on or before 10.04.2023 during working hours.

Bidding documents can also be downloaded from The bidder who has downloaded the bid document and wishes to participate should register with Senior Manager, CMS, BPC, Thimphu, before closing the bid sale date.

For any other queries, contact Mr. Dorji Kinley, Senior Manager, at +975 2 322046.

You can download the bid document from the following link..


Tashi Dema Tender Tags:

Tender No: BPC/ESD/DAGA/Tech-23/2023/76                                                     

The Electricity Services Division, Bhutan Power Corporation Ltd, Dagana would like to invite sealed bids from eligible Small Class W4 (Power and Telecommunications) Bhutanese Contractor having valid Trade License and registered with the Construction Development Board (CDB) for the works as mentioned below.

Name of Work: Labour Contract for Right of Way Clearing and Chain-link Fencing works under Dagana.

Bid details:
a) Sale of Bid Document22nd March 2023 to 05th April 2023
b) Cost of Bid DocumentNu. 1,000.00 (Non-refundable) for hard copy & Nu.300 as register fee for those who downloaded from website.
c) Bid securityNu. 39.938.00
d) Place of SaleESD, BPC Dagana (Dagapela)
e) Last Date of Submission05th April 2023 (1300 hours)
f) Place of SubmissionESD, BPC Dagana
g) Opening Date05th April 2023 (1430 hours)
h) Place of OpeningConference Hall, ESD, BPC, Dagana

Interested bidders may purchase complete set of bidding documents from the office of the ESD, Dagana upon submission of copies of valid Trade License, CDB registration certificate and Tax clearance certificate with appropriate written application. Bidding documents can be download from BPC website ( However, bidder who have downloaded the bid document and wishes to participate should register with ESD, BPC, Dagana, and   prior to the closing of bid sale date. For any other queries, Contact Sr. Divisional Manager at 77103456 & 77103457.

You can download the bid document from following link:

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