BPC is upgrading the grid to modernize and keep up with global standards. As a part of modernization for digitalization and automation process, the existing customer meters shall be replaced with smart meters.

In the first phase, the replacement shall start from Dangrena & Dechencholing area under Thimphu Thromde from 14^th April 2022.  As the works are required to be carried out off-line, the customers in these areas will experience brief supply interruptions. Our field staff shall contact the individual customers/house owner while carrying out the work.

We would like to request our valued customers in Dangrena & Dechenchoing area to kindly co-operate with us as we take this important initiative in upgrading our metering and billing system to provide best possible service now and in the future.  

This is to inform our valued customers that Electricity Service Division, BPC, Paro shall be taking shutdown of 33kV Drugyel Feeder on date 26/03/2022 & 27/03/2022 (Saturday & Sunday) from 9.00AM to 5.00PM on daily returnable basis to facilitate the shifting of 33kV line at Olathang and Satsam.

However, ESD, BPC, Paro will try to minimize the outrages and restore the supply at the earliest possible. For further information please contact (i) 1250 (ii) 17603716 (iii) 17975685.

During the time of shutdown, there will be no power supply to the following areas:

Whole of Tsento Gewog, Soe, Lingzhi & Shomu, Satsam, Jagarthang, Lower Jagarthang, Jagarthang Kaykha & Lango Chukha under Lango Gewog & Nemjo Regitsawa under Luni Gewog.

Inconvenience caused is highly regretted.

ESD, BPC, PARO

BPC would like to inform our valued customers that all efforts are being made in providing reliable power supply and other related services during the lockdown. We are also carrying out scheduled meter reading and billing following strict COVID-19 protocols.

Keeping safety in mind, BPC shall not be handing over the printed bill(s) to the customers. The bill(s) shall be placed near the respective meter boxes. We recommend our customers to pick up your bill(s) after lockdown is lifted. If your bill is misplaced, you can get a duplicate copy of it from our Electricity Services Division Office after resumption of office.

Alternatively, the bills can be availed online in BPC website by visiting www.bpc.bt (Detail procedures to avail the online bill posted in BPC Facebook page). If you face any difficulty in registration, kindly contact Ms. Chhimi Rinzin @ 77217714 for any assistance.

This is to update that while carrying out scheduled meter reading and billing activities following strict COVID-19 protocols for the customers of Thimphu, we have encountered cases where some customers’ premises were not accessible and some premises were locked.

Since BPC has initiated meter reading submission though WhatsApp, we would like to request the customers whose premises were inaccessible/locked to take photograph of the meter reading and send it along with your consumer no. to Mr. Dorji Gyeltshen at WhatsApp number 77999881.  

We will validate the reading received, prepare bills and deliver individually in the WhatsApp accounts. Alternatively, the bills can also be availed online from our website www.bpc.bt. (Detail procedure to avail the online bill is posted in BPC Facebook page).

If you face any difficulty in locating meter, sending meter reading, kindly contact the above official for any assistance.

This is to inform our valued customers in Phuentsholing and Gelephu that with the current lockdown started from 15^th January, 2022, meter reading activities for some of customers in Phuentsholing and Gelephu areas could not be completed as these places are declared as “Red Dzongkhags”.

BPC would like to an initiate meter reading in these area through WhatsApp.  We would like to request our customers from the following areas who haven’t received their electricity bills for the month of January 2022 to take photograph of the meters and send it along with your consumer number to the WhatsApp number of the officials mentioned against the Dzongkhag:

We will validate the readings received, prepare bills and deliver individually in the WhatsApp accounts. Alternatively, the bill(s) can be availed online in BPC website by visiting www.bpc.bt. (Detail procedures to avail the online bills is posted in BPC Facebook page)

If you face any difficulty in locating your meter or sending your reading (photo), kindly contact the above officials for assistance.